Spares, Service and Customer Care

PSL Serve Team
Our dedicated customer care experts are at your service.

PSL Serve is our dedicated customer care team, offering equipment spares and various service options. PSL’s Serve team provide total support for your filtration, drying or high containment systems worldwide including Annual Maintenance Contracts and emergency call out service contracts. Full Preventative Maintenance Contracts can be agreed where necessary.

Our service engineers will maintain, validate and upgrade your equipment, ensuring that every installation continues to meet industry regulations and ensure that your personnel, products and business are protected.

Our dedicated customer service experts will provide any assistance required, from quotations to customer queries.

Spares

PSL Serve will ensure that your equipment remains in peak condition with the supply of quality approved spare parts. Every spare part supplied will meet industry regulations.

PSL Serve can accept payment by most major credit and debit cards. For more information and pricing please contact PSL Serve serve@powdersystems.com

OEL Testing and Installation

The trend of using high potency compounds in drug manufacturing is increasing. This presents safety, health and environmental issues, and operator exposure levels (OELs) are becoming more and more rigorous. PSL can provide a full OEL certification programme by defining OELs for each containment system. Our containment solutions can be tested and validated to achieve guaranteed containment to nanograms level.

In conjunction with our clients, PSL generates an OEL test protocol, following industry best practice guidelines such as Risk-MaPP. PSL uses a third party industrial hygienist to monitor testing and generate a final OEL testing report. Micronized lactose is typically used as the surrogate powder.

An operator mimics the client process wearing a personal air sampler near their breathing zone. In addition air samples are taken of the background and at various relevant equipment locations. An unmarked dummy sample is used as a control check on the laboratory results. An independent analytical testing laboratory is used where lactose detection resolution is as low as two nanograms.

For more information see the PSL Quality page


PSL operate globally with our 6th overseas office opened in Perth, Australia. Find your local office on the Contact PSL page